Our goal is to help customers excel by leveraging their IT solutions' full potential. Our cutting-edge approach is customizable to the unique requirements of each customer. Here at ICT, we are committed to "Providing Value through Service."
Our technical team is skilled, trained, certified, and has deep experience providing consultancy, design, implementation, and supporting complex and large projects for Qatar's Enterprise customers.
From initial planning and design to creating and managing globe-spanning systems, the team's skills and certificates cover the entire IT infrastructure domain, i.e., Network, Security, Systems, Communications, Microsoft Infrastructure Software, and Solutions Software.
ICT Technical Services department provides a comprehensive portfolio of professional and multi-vendor services. We enable customers to plan, design, implement and manage by maintaining and supporting their IT resources and solutions.
We have adopted the Information Technology Infrastructure Library (ITIL) standard as our main framework for delivering professional services to our customers through our ITIL certified engineers and project managers.
Skilled and certified project managers manage our implementation services. Each manager makes sure that the services are high quality, project-specific, and achieve excellent customer satisfaction.
We use local technical teams; skilled, trained, certified, and with deep experience in design, implementation, and support for our Qatar-based customers.
We position the right resources that our customers need to bridge the gap they have in their IT resources through understanding our customers' environments and requirements.
Our IT Professionals are selected carefully to match customers' exact requirements. They have a wealth of knowledge and experience and are available for terms ranging from a few months to extended multi-year assignments.
We take the time to carefully align our Professional's strengths and goals with our customers' needs. We monitor service regularly to provide quality feedback to both customers and IT professionals.
We are proud of our long list of satisfied customers in Qatar who have used our resources to deploy multiple projects at diverse levels and operate their IT to create successful outcomes.
Always on-call service: in a large distributed environment or even in a workgroup setting, customers encounter unique issues that significantly impact business strategy.
Providing accurate and timely responses to enterprise support needs. ICT recognizes the value of dedicated customer support services that help customers achieve business value.
ICT Customer Services offer round-the-clock remedial support to minimize system downtime and enhance system availability. ICT 24-7 addresses the customers' needs.
Our continuously stocked spare parts store covers all customers' equipment. A 24x7 extended warranty or 24x7 SLAs and AMCs backs up our commitment to your productivity.
ICT resident technology consultants have helped many leading national and international enterprise customers to develop bullet-proof solutions.
ICT offers optimization by applying modeling and evaluation to determine the proper technology hardware and software to provide the best cost/performance for the required applications.
ICT evaluates and tests products from multiple vendors to ensure that they are operational and compatible with existing and planned technology.
The planning phase defines functionality. ICT creates a comprehensive package that documents the logical and physical layout for every required solution.
ICT's highly skilled team integrates and tests all solution components individually and collectively, considering each site's unique functional requirements in preparation for deployment.
Information & Communication Technology W.L.L
Floor 30, UDC Tower 1, The Pearl Island, Qatar
P.O. Box: 24537
Tel: +974 44405100
Fax: +974 44405110